Westmark Credit Union
We are a full-service financial institution, owned by our members & committed to the development of their financial future. We have 12 convenient locations.

Convenient Ways to Manage Your Westmark Loan

Here at Westmark Credit Union, we try to make it as easy and convenient as possible for our members to access our bank services. Not only does our credit union offer incredibly competitive rates on car loans, mortgages, and other loans; we also make it easy for you to manage your Westmark loans. There are two ways to pay your Westmark loan: from a Westmark account or from a non-Westmark account.

To pay your loan from a Westmark checking or savings account, simply log into our online banking system with your username and password. Our secure online system will direct you to your loan payment options. Or, log into our Loan Payment Center to pay your loan from a non-Westmark account. Payments from a non-Westmark account are subject to a payment service fee.

If you have any questions about our financial services available in Idaho, call Westmark Credit Union at (208) 523-1071 or stop by a branch today. Our other bank services include competitive offers on credit cards and savings accounts.

What to Expect After Losing Your Credit Card

Debit and credit cards are convenient ways of paying for purchases, but they also come with a serious risk. If you lose your credit card, a dishonest individual can use it to accrue significant debt in your name. Additionally, your personal information could be compromised. Although losing a credit card is never an ideal situation, your credit union can help you recover from the loss.

Report the Loss Immediately

As soon as you discover that your card is missing, you’ll need to contact your credit union or other card issuer immediately. Since the contact number is located on the back of your card, it’s a good idea to enter these numbers into your cellphone—just in case. The sooner you notify your credit union of the loss, the sooner they can cancel your card to prevent unauthorized purchases. In addition, making a timely notification is essential for limiting your liability on any unauthorized purchases.

Keep Updated Records

In most cases, reporting a lost credit card and receiving a replacement is a fairly simple process. However, just in case your lost card leads to additional problems, it’s a good idea to keep records. Make a note of when you reported the loss and when you first noticed your card was missing. Keep records of any unauthorized charges on your account.

Know What to Do If You Find the Lost Card

In some cases, people find lost cards before they report the loss. It isn’t always a good idea to keep the card, since the information on it could have been compromised without you realizing it. For example, if you lost the card in a public place, anyone could have copied down your information and left the card there. It’s a good idea to report the card anyway and get a replacement.

Monitor Your Account

After you lose a credit card, you should carefully scrutinize your e-statements. If you find any charges that you do not recognize, contact your credit union and ask for more information about the charges.

Members of Westmark Credit Union should contact us immediately to report a lost or stolen credit card. A representative at our credit union in Idaho will assist you and explain the next steps in the process. You can reach us at (208) 523-1071.

Benefits of E-Statements

Are you still receiving statements from your credit union through the mail? It’s time to consider signing up for e-statements, which offer a slew of benefits for both you and your credit union. E-statements are good for the environment because less paper is wasted. They’re also completely free to access any time you wish and there’s no need to worry about losing your statements.

To hear more about the benefits of e-statements, watch this video. It explains that it’s convenient and easy to access your statements online. Plus, your credit union may have archived e-statements for you to access if you need them.

Westmark Credit Union encourages our members throughout Idaho to sign up for e-statements. If you’re not yet a member of our credit union, call (208) 523-1071 or visit one of our convenient branches for financial help.

Essential Facts About Online Banking for Seniors

Walking into the local branch of your credit union is often a pleasant experience for seniors. The credit union representatives are all genuinely interested in providing superior member services and offering financial guidance when solicited. But there are also advantages to visiting your credit union digitally. If you haven’t yet ventured into the world of online banking, stop by a branch and ask the representative to help you get started. You might be surprised at just how easy and enjoyable it is.

Reasons to Choose Online Banking

There are many great reasons to get started with online banking. People often sign up for online accounts because it’s quick and easy to double-check their balances or see if a check has cleared yet. You can use your online account to pay your bills or even set up automatic payments. You can even access your bank statements online; these are known as e-statements. This lets you stay on top of your personal finances—all without having to visit a branch. Online banking uses secure systems to protect your sensitive information. Plus, it’s free to sign up.

Process of Signing Up and Getting Started

You’ll need a home computer, laptop, or tablet with updated security software to get started with online banking. Some credit unions also offer mobile banking options, which let you access your account on your smartphone. Depending on the specific procedures of your credit union, you might register your account online by filling out a simple form of you might prefer to stop by a branch for help getting started. The representative will help you learn how to navigate your online account.

Ways of Protecting Your Sensitive Information

Although credit unions make every effort to protect the sensitive information of their members, it never hurts to take additional precautions. It’s generally advised that you access your account on your home Internet connection instead of unsecured connections elsewhere. After managing your personal finances, always be sure to log out of your account and close the Web browser.

Visit the website of Westmark Credit Union today to view our helpful online tutorials on everything from e-statements and account-to-account transfers to financial literacy and identity theft. Our credit union in Idaho is dedicated to providing actionable financial help for our members. If you have any questions about online banking, you can call a friendly representative at (208) 523-1071.

Using Mobile Banking to Manage Your Checking Account

In the past, all banking services were carried out at the bank itself, limiting many important financial transactions to business hours. Modern-day mobile banking has made tasks such as checking your account balance and making instantaneous transfers between bank accounts easier than ever before. Westmark Credit Union’s mobile banking options allow you to securely access your checking account from your phone or your computer through the use of our app or our mobile browser. We also offer simple and secure text banking so you can quickly check the balance of your checking account without the need to remember or enter login information when you want information on the go. You can even deposit checks remotely and pay directly from your smartphone for faster banking and greater convenience every day.

At Westmark Credit Union, we are pleased to make it easy to access the financial services you need from any location and at any time. If you’d like to learn more about mobile banking and eBanking in Idaho, please call us today at (208) 523-1071, or visit our website to set up your online banking and mobile banking preferences.

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2520 Channing Way
Idaho Falls, ID 83404

Hours of Operation:

  • Closed Sunday
  • 9:30 AM to 5:00 PM Monday
  • 9:30 AM to 5:00 PM Tuesday
  • 9:30 AM to 5:00 PM Wednesday
  • 9:30 AM to 5:00 PM Thursday
  • 9:30 AM to 6:00 PM Friday
  • 9:00 AM to 1:00 PM Saturday